1. Introduction
NOI Enterprise Solutions, LLC ("NOI," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
Information You Provide
We collect information you voluntarily provide, including:
- Account Information: Name, email address when you make a purchase or contact us
- Payment Information: Payment details are processed by Stripe; we do not store your full credit card number
- Communication Data: Messages, questions, or feedback you send to us via email or Discord
Information Collected Automatically
When you visit our website, we may automatically collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on site, referring URLs
- Cookies: Small files stored on your device to improve your experience
3. How We Use Your Information
We use the information we collect to:
- Process your purchases and deliver your license key(s)
- Provide access to Discord community and other member benefits
- Communicate with you about your order, updates, and support requests
- Send product updates, new releases, and important announcements (you can opt out)
- Improve our website, products, and services
- Protect against fraud and unauthorized transactions
- Comply with legal obligations
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We use trusted third-party services (Stripe for payments, Discord for community, email providers) that may process your data on our behalf
- Legal Requirements: If required by law, court order, or government request
- Protection of Rights: To protect our rights, property, or safety, or that of our users or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Third-Party Services
Our website and services integrate with the following third-party providers:
- Stripe: Payment processing — Stripe Privacy Policy
- Discord: Community platform — Discord Privacy Policy
These services have their own privacy policies, and we encourage you to review them.
6. Cookies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve website functionality
You can control cookies through your browser settings. Disabling cookies may affect some features of our website.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and fulfill your license agreement
- Comply with legal obligations
- Resolve disputes and enforce our agreements
If you request deletion of your data, we will remove it unless we are required to retain it for legal or legitimate business purposes.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing emails at any time
To exercise these rights, contact us at support@noiquant.com.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
11. International Users
Our services are operated from the United States. If you are accessing our website from outside the US, your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
NOI Enterprise Solutions, LLC
244 Biscayne Blvd, Suite 1909
Miami, FL 33132
United States
Email: support@noiquant.com